Postpaid Roaming

All you need to know about Calling, SMS and Data Roaming.

Roaming allows you to use your mobile phone abroad while being billed by SETAR.

Before you go remember to:

  • Store your more frequently dialed numbers in the international format, e.g. +297 5820005
  • Save SETAR’s Customer Care number +287 5820005 in your phonebook

Data use when abroad

The use of data when abroad is not included in your regular data bundle. When you are abroad you are not using SETAR’s network, but the network of another international provider. Everytime you Whatsapp, e-mail, use Facebook or any other Internet action, you are charged by the provider at your destination. This could incur significant charges. SETAR provides you with a variety of options to reduce data roaming expenses.

  • Whenever available, use Wi-Fi.
  • Be careful when streaming or sending video’s to social media sites or contacts.
  • Switch off automatic updates and synchronization on your phone.
  • Download an app to monitor your data usage. iPhone users can go to their general phone settings, press usage and then cellular usage. Android users can download My Data Manager from the Google Play Store.
  • If you want to switch off data roaming on your mobile phone, call *123#. This will de-activate all data traffic on your phone.
  • Do you want to stay in touch when abroad while controlling your expenses? Purchase a Data Roaming Bundle!

Calling when abroad

Charges for receiving and making calls when abroad will be charged to your postpaid bill. If you receive a call you are charged for the international call from Aruba to the country where you are located.

Your caller, if calling from Aruba, is charged SETAR regular local rates. See below for an overview of our roaming rates.

Postpaid Roaming Rates

Data Roaming Bundles

If you want to stay connected to mobile Internet while abroad, you can purchase a Data Roaming Bundle. SETAR offers 4 different packages for various destinations.

Voice p/min SMS p/SMS Data p/MB
Destination To local To home To other Receiving To Send
USA 1.94 3.83 4.79 1.93 0.67 7.66
Curaçao, Bonaire, Saba, St. Maarten, St. Eustatius 0.61 0.61 1.91 - 0.29 7.66
The Netherlands 2.39 4.81 5.27 1.93 0.67 7.66
Venezuela 2.39 2.87 3.83 1.93 0.67 15.32
Colombia 1.94 4.81 5.74 1.93 0.67 15.32
Rest of South America 1.94 4.81 5.74 1.93 0.67 15.32
Rest of Caribbean 1.93 4.81 5.74 1.93 0.67 15.32
Rest of the World 2.39 5.27 5.74 1.93 0.67 22.97
Data 50 MB 100 MB 250 MB 500 MB
Duration 7 Days 7 Days 30 Days 30 Days
Zone 1: USA, ABC islands, Caribbean* Afl. 96 Afl. 160 Afl. 372 Afl. 691
Zone 2: Colombia, The Netherlands, Panama, Spain Afl. 186 Afl. 319 Afl. 745 Afl. 1383
*Caribbean includes: St. Maarten, Saba, St. Eustatius, St. Kitts, Antigua & Barbuda, Anguilla, Barbados, Cayman Islands, Dominica, Grenada, Jamaica, Saint Kitts & Nevis, Saint Lucia, Montserrat, Turks and Caicos, Saint Vincent & Grenadines and British Virgin Islands.

SETAR will send you notifications to inform you on your bundle usage. These messages are delivered with a delay, so your actual usage could be higher than mentioned in the SMS. Upon bundle expiration you will have the option to renew your bundle by visiting MiSETAR, calling 139 (or +297 5820005 from abroad), turn off data by dialing *123#, or continue using data roaming at the regular rates. Data roaming bundles can be purchased online with MiSETAR, through our call center by calling 139 (or +297 5820005 when abroad). Costs will automatically be billed to your account.