Does SETAR have a general information number?
Certainly, you can contact our Customer Service at 114. Would you like to report a malfunction or interruption of a device or service? Please call 117.
What happens in the event that the account holder passes away?
We understand that this is a difficult situation. In the event that an account holder passes, the customer must provide a death certificate (“overlijdensakte”) and (if applicable) the marriage certificate of the deceased.
What is required to make an address change?
You can request a change of address at any SETAR Teleshop.You will need to bring proof of registry of this new address (this can be obtained from Censo) and a valid identification document (ID, driver's license [...]
What are the requirements to apply for a SETAR service?
Are you a new customer? If so, the following applies New customers: Must be a minimum of 18 years of age Hold permanent employment Possess valid identification (ID card, driver’s license or passport) Provide proof [...]
Can I authorize someone else to apply for, change or terminate a service for me?
Yes, it's possible for you to arrange this through someone else. However you need to authorize them first. You can do this using one of the two authorization forms provided below. Both of these forms [...]