What is Pick & Choose?
Pick & Choose allows you to customize your Home Services separately or bundle them up for more benefits. With Pick & Choose, you are now able to choose from our three primary Home Services: TV, [...]
What are my options with Pick & Choose?
The options you can choose from with Pick & Choose are: Internet +TV Internet + Voice TV+ Voice Note: You can select Internet, TV, or Voice services separately based on your needs. You also have [...]
When am I eligible for a discount?
The discount you receive depends on how you combine your selected home services. If you choose more than one service, you become eligible for discounts. Here are the specific discount amounts for different combinations: Services [...]
Can I choose 3 home services?
Yes, bundling 3 Home Services is called SETAR Complete. Our SETAR Complete packages are composed of different TV, Internet, and Voice packages and provide additional benefits and enhanced features. Check out our SETAR Complete page [...]
Do I receive a discount when choosing 3 Home Services?
Bundling 3 home services is called SETAR Complete. Our SETAR Complete packages offer a better value and more benefits than choosing separate services. Additional discounts are not given for SETAR Complete packages since these already [...]
If I already have two home services as an existing SETAR customer, can I switch to Pick & Choose?
Yes, as a current SETAR Customer with any home service(s), you can switch to “Pick & Choose” and select any combination of home service(s), or only one service such as Internet, TV, and/or Voice. This [...]
What will happen to my current SETAR Services if I switch to Pick & Choose?
If you choose to switch to “Pick & Choose” from your current SETAR Services, it is important to note that the package price for “Pick & Choose” may be different from what you are currently [...]
Do you offer Digital Cable packages with Pick & Choose?
Pick & Choose offers our customers the best TV experience with our IPTV packages. IPTV is the future when it comes to any TV experience. Our older Digital Cable plans will not be offered with [...]
Do I maintain my current channel lineup when transitioning to IPTV?
When transitioning to IPTV you will NOT lose any of your existing channels, but you will have a different lineup (channel numbers). IPTV utilizes internet technology to provide a wide range of channels and features, [...]
Will I be getting a Basic IPTV package with Pick & Choose?
No, instead of offering the Basic IPTV package, Pick & Choose customers are automatically upgraded to the Extended Basic package for only Afl.73
When switching to an Internet only package, what do I do with cable boxes at home?
If you decide to switch to an Internet only package, please do not remove or touch the boxes yourself. Instead, visit a Teleshop or call for more information on what to do. A technician will [...]
What is a Wi-Fi Mesh?
SETAR Wi-Fi Mesh Network is a new system that includes multiple devices connected on one seamless Network creating a Mesh Network. This system consists of several network components: Wi-Fi Access Points (AP) and Wi-Fi Set-Top [...]
Can I keep my current SETAR services when moving to a new address?
When moving to a new address you will be offered our Pick & Choose packages with new pricing. Keeping your existing services will no longer be possible.
Do I receive Fiber Internet when switching to Pick & Choose?
Upgrading Aruba to Fiber is an ongoing project with its own separate schedule. If you already have a Fiber connection at home, you will continue to have Fiber Internet. However, if you are connected through [...]
When am I eligible to receive Gigabit Speed?
Everyone is eligible to receive gigabit speeds no matter whether you have a Coax Cable or Fiber network. You can explore the gigabit packages available with Pick & Choose.
Can all customers apply for the Internet Gig or SETAR Complete Prime package?
Yes, all customers are eligible for the Internet Gig or SETAR Complete Prime package. However, we highly recommend you contact SETAR directly before applying for these packages. A SETAR agent will be able to provide [...]
How can I apply for a Pick & Choose?
Register via our Online Store; Visit store.setar.aw, and follow the steps or visit one of our Teleshops for further personal assistance. For more information, call 127 or email us at store@setar.aw