Frequently asked questions Tourist SIM

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What is the difference between an unlocked device vs carrier blocked?

Our Tourist SIM's are only available for devices that are unlocked. Devices with a carrier block will not be able to use our sim cards, nor will they be able to buy any of our [...]

November 19th, 2023|

How long is a Tourist SIM valid for?

Our Tourist SIM card has a validity of 45 days from activation. After 45 days, this SIM card will expire, which means that any active credit and/or bundle on the SIM card will be lost.

November 19th, 2023|

What if I need more customer support?

In case you need help or support with your Tourist SIM or Tourist Bundle, please call 140 or send us an email at tourist@setar.aw.

November 19th, 2023|

How do I check my usage?

To check your bundle usage, click the unique link you have received via sms upon bundle activation.

November 19th, 2023|

How long are Tourist Bundles Valid? and how do I [re-]purchase?

Validity of the Tourist Bundles Setar offers two (2) different bundles with different validity periods. The first bundle is valid for seven (7) days while the second bundle is valid for fourteen (14) days. Validity [...]

November 19th, 2023|

How are my Tourist SIM Minutes, Other Minutes and SMS's used?

SETAR minutes SETAR minutes are calling minutes provided by SETAR NV in the Tourist Bundles that subscribers can use to call SETAR mobile or fixed numbers. SETAR fixed numbers include numbers that start with 58-, [...]

November 19th, 2023|

What Tourist Bundles does SETAR offer?

Our Tourist Bundles offer two (2) different options: 7-day Tourist Bundle 14-day Tourist Bundle   7 days 14 days Data Unlimited Unlimited SETAR minutes (fixed and mobile) 200 300 Other minutes (olo + international) 30 [...]

November 19th, 2023|

Is the Tourist SIM and Tourist Bundle available for locals?

Our Tourist SIM and Tourist Bundles are exclusively offered to tourists. A person is considered a tourist in the case they are a foreign national, can provide any foreign document (id, passport, or driver’s license), [...]

November 19th, 2023|

How do I purchase a Tourist SIM and Tourist Bundle?

To get a Tourist SIM, buy one of our Tourist Bundles and receive the sim card for free. To purchase our Tourist SIM or Tourist Bundle, you can do this via our website setar.aw/tourist, or [...]

November 19th, 2023|