Frequently asked questions MISETAR

If you would like to register for MiSETAR please complete the form below in it's entirety, and one of our Customer Service representatives will send you a link to complete your registration within 3-5 business [...]

Please make sure that you have the latest version of Adobe Acrobat on your computer. If you already have this: Empty your cache and try again: In most browsers, press Ctrl+Shift+Del or Ctrl+Shift+Fn+Del or Command+Shift+Del [...]

If you've purchased an upgrade or bundle in MiSETAR by mistake, we would advise you to contact our call center on 114 as soon as possible. They will be pleased to help you.

Go to MiSETAR. Log in with your user name and password. Once you are logged in, click on account management. For bill preference choose online only and follow the steps on the screen With online only you [...]

Receive your bill notification now quicker than ever with the MiSETAR SMS Service. Login to MiSETAR and Click on My Profile in the top right corner. Where it says SMS Notification make sure this is set to [...]

You will find the following link on the MiSETAR log-in / registration page: ‘reset your password’. Click on the link and follow the steps on the next page.

The main benefits of MiSETAR are: View all your SETAR Services. Add or purchase add-on bundles for your services. View and print your invoices and payments. Connect and monitor your mobile prepaid number in MiSETAR. [...]

The email sometimes ends up in your junk mail folder. Please check this first. Still not working? Then give our call Customer Service a call at 114 or visit one of our Teleshops. Our staff will be [...]

Your code can be found at the bottom of the your monthly bill. You can also ask for it when visiting any SETAR Teleshop. Do not forget to take valid identification document with you. Are [...]

Your account will stay active until you yourself delete your services. If we see that you have deleted your details, we will set your account to non-active. If you want to sign in again, you [...]

(International) clients that do not have access to their SETAR invoices and are unable to visit a SETAR Teleshop can contact our customer service at customercare@setar.aw where one of our representatives will help you with [...]

To create your MiSETAR account follow these steps: Tip: Have your 12-digit code and your latest invoice ready before you begin the registration process - This code can be found in the footer of your [...]

Go to MiSETAR and log in with your current user name and password. Once you are logged in, follow these steps: Go to my profile (top right). Click on the login tab. Enter your current [...]

Login to MiSETAR and click on the account on which you want to perform the upgrade (for postpaid accounts) or purchase (for prepaid accounts). Below my subscriptions, select upgrade or purchase for postpaid accounts & [...]

To add another account to your MiSETAR account, log in to MiSETAR and follow these steps: Click on account management and then add account. Follow further instructions to add the account. You are only allowed [...]

Yes, as long as you can access the Internet with the device. MiSETAR can be opened using any browser.