How can I block access to internet on my phone.
To block internet on your cellular: - Dial *123# on your phone. - Enter 6 to allow or to block Internet. Please select: 1. I agree for Afl. 2 per MB to be deducted from [...]
I have a Postpaid plan. Does this mean I can buy a Prepaid data bundle?
No, this is not possible. However if you've exhausted your Data Allowance, we do have Postpaid Data Add-on Bundles available. Click here for more info.
Can I transfer credit to another user?
Yes, with the SETAR App it's possible to send credit to another mobile number. Download the app from the Apple App Store or the Google Play Store, register, and you're able to send credit. The [...]
How can I see my remaining credit?
To see your remaining credit please dial *123# and follow the menu.
Can I buy several bundles all at the same time?
No, this is not possible. You can activate a new bundle after the current one expires. As soon as your remaining credit drops below 50 MB, we'll send you a reminder. You'll also receive this [...]
I am a prepaid customer. How can I buy extra data or a bundle for my cellular?
You can do this by dialing *123# on the device and following the menu, or you can use the SETAR App or Pay.aw App to purchase.
I've entered the wrong code three times on my phone, now it has been blocked. What should I do?
To unblock your device you need your PUK code. You can request your PUK code at any SETAR Teleshop or via MiSETAR. If you go to a Teleshop, remember to take a valid identification document [...]
How can I create an iTunes account on my iPhone without using a credit card?
For answer see : Creating an iTunes Store, App Store, iBookstore account without a credit card (iOS 5.1.1)
What should I do if my mobile phone is damaged or broken?
You can hand in your mobile phone at any Teleshop for repair at our Repair Center. There will be charges for this. The amount of the repair costs will depend on the exact damage.
Help, I've lost my SIM card and/or my mobile prepaid phone. What should I do?
We're sorry to hear that you've lost your phone/SIM card. You should report this to the police immediately. Then you need to take the police report and a valid identification document to your nearest Teleshop. [...]
Help, I've lost my SIM card and/or my postpaid phone. What should I do?
We're sorry to hear that you've lost your phone/SIM card. However, there's no need to worry. Just call 139 (on another phone) and give us your ID number so that we can stop your mobile [...]
I would like to transfer my mobile phone contract to another person. Is this possible?
Yes, there is a one-time charge of Afl. 81 for this. If the person to whom you wish to transfer the mobile phone contract isn't a SETAR customer yet, please read the following information: New [...]
How can I avoid high roaming costs when I'm abroad?
If you're abroad, you will be charged roaming costs whenever you make or receive calls, send a text message or send or receive data. You can cut down on roaming costs by: Buying a SETAR [...]